Terms

Terms of Use

These terms explain how MoveFantastic reports, website pages, checkout, downloads, and related services may be used.

Last updated June 25, 2026.

Use of MoveFantastic

MoveFantastic provides informational relocation research products for personal, household, business, and client-support use. You may use the website to learn about reports, place orders, review samples, submit feedback, and access delivered materials.

You agree not to misuse the website, interfere with checkout or delivery systems, attempt unauthorized access, scrape private report links, or use MoveFantastic materials in a way that violates law or another person’s rights.

Reports are informational

MoveFantastic reports are research summaries and practical relocation guides. They are not legal, financial, real-estate, tax, insurance, medical, school-placement, safety, or professional advice.

Important decisions should be verified with the appropriate public agency, licensed professional, school district, insurer, healthcare provider, real-estate professional, or local authority before you rely on them.

Orders and delivery

Reports are generally delivered by email within 24 hours after checkout. Delivery timing may vary if a city has limited source coverage, if payment or intake details are incomplete, or if quality review identifies an issue that needs correction before sending.

You are responsible for providing a correct email address and destination city. If you entered the wrong email or ordered the wrong city, contact [email protected] as soon as possible.

Payments, cancellations, and refunds

MoveFantastic reports are custom digital products prepared to order. If you contact us before research or report preparation begins, we can usually cancel the order and issue a full refund.

Once preparation has started, in-progress and completed orders are generally final. We do not offer refunds for change of mind, moving plans that change after purchase, disagreement with a city outcome, or dissatisfaction with report content when the purchased report was delivered as described.

If a duplicate charge, delivery problem, file-access problem, wrong-city delivery caused by our system, or clear production error occurs, we will first try to correct the issue, re-send the report, restore access, or prepare a replacement. If a technical or production problem prevents delivery and we cannot reasonably fix it within 5 business days, we will issue a full refund.

The current refund policy is posted at https://movefantastic.com/refund-policy and is incorporated into these terms.

Permitted sharing

You may share a report with people directly involved in the move or decision, including household members, advisors, employers, relocation coordinators, or clients when a report was purchased for that purpose.

You may not resell, publish, mass distribute, or present MoveFantastic reports as your own product without written permission.

No guarantee of completeness

MoveFantastic uses public, structured, and third-party data sources where available, but city data changes and some local facts cannot be fully verified from citywide sources. Reports may include gaps, limitations, or follow-up checks where address-level or current local confirmation is needed.

We work to make reports useful, honest, and readable, but we do not guarantee that every fact is complete, current, or suitable for every household’s needs.

Changes and contact

We may update these terms as the product changes. The version posted on this page applies to use of the website and reports after the listed update date.

Questions about these terms can be sent to [email protected].